🚀 Transform SMS Into Actions
📱

SMS to Board

Convert incoming SMS messages into organized Monday.com items. Automate workflows, streamline communication, and never miss a customer message again.

SMS to Board transforms incoming SMS messages into structured Monday.com items automatically. Whether you're collecting customer leads, managing support tickets, or organizing urgent messages, SMS to Board brings all your text communication into a single, organized workspace.

🎯 How It Works

Reserve a dedicated phone number, configure your Monday.com board, and every incoming SMS automatically creates a new item with the sender's number, message content, and timestamp. No manual data entry, no missed messages.

Lightning Fast

Messages arrive as board items within seconds. Instant notifications ensure your team responds immediately.

🔒

Enterprise Secure

Bank-level encryption protects all messages. Full API compliance with SOC 2, GDPR, and industry standards.

🎯

Smart Routing

Automatically route messages to different boards based on keywords, senders, or custom rules.

⚙️

No Code Setup

Configure everything in Monday.com. No technical knowledge required — if you can use a spreadsheet, you can set up SMS to Board.

📞 Dedicated Phone Numbers

Choose from thousands of available phone numbers in your preferred country and area code. Your SMS line is 100% dedicated to your business.

  • Local, toll-free, and international numbers available
  • Numbers stay active and maintained 24/7
  • Transfer or repurpose numbers anytime
  • Professional messaging for customers and partners

🔧 Column Mapping

Map SMS data directly to your Monday.com board columns. Every message is organized exactly how you need it.

  • Sender Phone Number → mapped to your phone column
  • Message Text → mapped to your text/description column
  • Timestamp → mapped to your date column
  • Custom metadata → add context and tags automatically

Real-Time Processing

Every incoming message creates a board item instantly. Your team sees new messages as they arrive with live notifications.

  • Messages processed within seconds of arrival
  • Monday.com notifications alert your team immediately
  • View active message count and sender history
  • Search and filter all SMS messages by sender or date

📊 Activity Tracking

Monitor all your SMS activity from a centralized dashboard. See message counts, active numbers, and conversation threads.

  • Real-time message activity feed
  • Conversation view grouped by sender
  • Delivery and read status per message
  • Usage analytics and cost tracking

SMS to Board is designed for businesses that need fast, reliable communication channels. See how different teams are using it to automate workflows and improve efficiency.

🎯 What You'll Achieve

10-15 hrs
Saved per week on data entry
100%
Lead and message capture rate
2-3 min
Average response time improvement

Industry Use Cases

🏢 Sales & Lead Generation

HIGH IMPACT

Capture every customer inquiry without manual entry. Leads flow directly to Monday.com for immediate follow-up.

⏱️ Save 8-12 hrs/week on lead processing
📈 98% customer response engagement

🛠️ Customer Support

HIGH IMPACT

Transform SMS tickets into structured support items with full history, assignments, and status tracking all in Monday.com.

🎯 Reduce ticket loss by 100%
⚡ 2x faster response times

📦 Logistics & Delivery

MEDIUM IMPACT

Automatically log delivery updates, confirmations, and route changes. Build a real-time audit trail for every shipment.

✅ Zero manual logging required
📊 Complete tracking transparency

🏥 Healthcare & Appointments

HIGH IMPACT

Collect appointment confirmations, cancellations, and patient updates. Build a HIPAA-compliant communication log automatically.

🔒 Encrypted & HIPAA compliant
📅 Reduce no-shows by 25%

📋 Event Management

MEDIUM IMPACT

Handle RSVPs, registrations, and guest updates. Automatically organize attendees and manage capacity in real-time.

🎫 100% RSVP capture rate
👥 Real-time attendee management

🔔 Alerts & Notifications

MEDIUM IMPACT

Route critical alerts and approvals directly to the right team member. Smart filtering prevents information overload.

🎯 Smart routing & filtering
⚠️ Never miss critical alerts

Why Teams Choose SMS to Board

Capability SMS to Board Email Chat Apps
Response rate from customers 98% ~25% ~70%
Automate to Monday.com ✓ Native Manual entry Manual entry
Works globally ✓ 195+ countries App required
Response time Seconds Minutes to hours Minutes
Centralized in Monday.com ✓ Full integration ✗ Separate inbox ✗ External tool
Real-time notifications ✓ Instant Delayed
Data centralization ✓ Single source Fragmented Fragmented
Setup complexity 5 minutes 10+ minutes 15+ minutes
External services needed None Email server 3rd party app

Choose the perfect plan for your team. Start free, upgrade anytime. All plans include core SMS to Board features with real-time processing and Monday.com integration.

Free

$0
month (billed yearly)

Free for Demo

See on Marketplace
  • 1 number for demo
  • Up to 2 messages
  • Create SMS as items
  • Inactive after 2 hours

Basic

$35
month (billed yearly)

Better for small team

See on Marketplace
  • Up To 1 Board
  • Up To 500 SMS items
  • Create SMS as items
  • Unique phone number
  • Custom country code
Recommended

Pro

$66
month (billed yearly)

Better for small teams

See on Marketplace
  • Up To 3 Boards
  • Up To 500 SMS items
  • Create SMS as items
  • Unique phone number
  • Custom country code

Business+

$135
month (billed yearly)

Unlimited features and teammates

See on Marketplace
  • Up To 6 Boards
  • Up To 1500 SMS items
  • Create SMS as items
  • Unique phone number
  • Custom country code

Enterprise

$236
month (billed yearly)

For large organizations with complex needs

See on Marketplace
  • Up To 10 Boards
  • Up To 2000 SMS items
  • Create SMS as items
  • Unique phone number
  • Custom country code

Follow these simple steps to launch SMS to Board and start automating your workflow in minutes.

  1. 🛒 Install from Marketplace: Search for "SMS to Board" in your Monday.com Marketplace and click Install. The app will be added to your workspace in seconds.
    • ✔️ No coding required
    • ✔️ Instant integration
  2. 📊 Add the SMS Dashboard View: Add the SMS & Numbers Dashboard to your workspace or folder:
    • Click the blue plus icon or right-click any folder (three dots).
    • Select Installed apps or Create in folder → Installed apps.
    • Choose SMS & Numbers Dashboard from the new object views.
    • See the screenshots below for visual guidance:
  3. 🗂️ Configure Your Board: Map the SMS sender, message text, and date/time to your board columns. That's it! Messages start flowing in immediately.
    • ✔️ Customizable mapping
    • ✔️ Real-time updates
Ready to get started?

You can launch your SMS workflow in under 5 minutes. If you need help, our support team is here for you!

No Credit Card Required

Start with a free trial. Pay only for the SMS messages you receive. No hidden fees, no long-term contracts.

Transform Your SMS Workflow Today

Join hundreds of teams using SMS to Board to automate their communication and boost productivity.

Install SMS to Board →

Questions? We're Here to Help

Have questions about SMS to Board? Check out our documentation or reach out to our support team.

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© 2024 ElasticDay — SMS to Board for Monday.com

Made with ♥ for teams that value efficiency